Privacy Policy
Last updated: October 7, 2026
The short version: we collect your email address only when you sign up, and we use it only to send you what you asked for and occasional Steady Paw emails. We don't sell your data, and we don't run ads or analytics trackers on this site.
You can unsubscribe with one click in any email, or ask us to delete your data at [email protected].
1. Who we are
Steady Paw is a brand operated by Miloš Lupurović PR Računarsko programiranje Lupus Firmware Beška, which is the controller responsible for your personal data:
Miloš Lupurović PR Računarsko programiranje Lupus Firmware BeškaKarađorđeva 14, 22324 Beška, Serbia
Email: [email protected]
2. What we collect
- Your email address, when you sign up through the form on this website.
- Email engagement data: our email service records whether an email was delivered, opened, or a link was clicked. We use this to keep our list healthy and to see which emails are useful.
- Order details, when you buy a guide: your name, email address, country, the product you bought, and the order amount, which our checkout provider shares with us so we can deliver your purchase and provide support. We never receive your full card details.
- Technical data, such as your IP address and browser information, which is processed automatically by our hosting provider and font provider when you load the site (see section 4).
We do not use advertising or analytics cookies.
3. Why we use it, and on what legal basis
- To send you the free checklist and Steady Paw emails (practical tips and news about our guides). Legal basis: your consent, which you give by signing up. You can withdraw it at any time by unsubscribing.
- To deliver your purchase, handle refunds, and answer support requests. Legal basis: performance of a contract with you, and our legal obligations, such as keeping accounting records.
- To run and secure the website, for example protecting it against abuse. Legal basis: our legitimate interest in operating a safe, working website.
4. Services that process data for us
We use a small number of trusted providers. They process data only to provide their service to us.
- Polar (Polar Software, Inc., USA): our checkout provider and the merchant of record for purchases. Polar processes your payment, calculates and collects sales tax or VAT, issues your receipt, and delivers your download, under its own privacy policy and buyer terms.
- MailerLite (UAB "MailerLite", Lithuania, EU): stores our email list and sends our emails.
- Cloudflare, Inc. (USA): hosts this website and protects it against attacks. It processes visitors' IP addresses and may set strictly necessary security cookies.
- Google Fonts (Google LLC, USA): provides the typefaces used on this site. When the page loads, your browser requests the fonts from Google, which receives your IP address.
Some of these providers are based in, or may process data in, countries outside Serbia and the European Economic Area, including the United States. Where that happens, transfers rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses or the EU–U.S. Data Privacy Framework, as offered by each provider.
5. How long we keep it
We keep your email address for as long as you are subscribed. If you unsubscribe, we stop emailing you. We may keep your address on a suppression list solely to make sure you are not emailed again. Order records are kept for as long as accounting and tax laws require. If you ask us to delete your data, we will remove it, unless the law requires us to keep it.
6. Your rights
Depending on where you live, including under the EU General Data Protection Regulation (GDPR) and Serbia's Law on Personal Data Protection, you have the right to:
- access the personal data we hold about you;
- correct inaccurate data;
- have your data deleted;
- restrict or object to how we use it;
- receive your data in a portable format;
- withdraw your consent at any time, without affecting anything done before you withdrew it.
To use any of these rights, email [email protected]. We will reply within one month. You also have the right to lodge a complaint with a data protection authority: in Serbia, the Commissioner for Information of Public Importance and Personal Data Protection; in the EU, the authority in your country of residence.
7. Cookies
This website does not set its own cookies and does not use advertising or analytics trackers. Our hosting provider, Cloudflare, may set strictly necessary cookies to keep the site secure. Links in our emails may include tracking parameters so we can see which links are clicked.
8. Children
Steady Paw is intended for adults. We do not knowingly collect personal data from anyone under 16. If you believe a child has signed up, contact us and we will delete their data.
9. Purchases
Purchases are handled by Polar Software, Inc., which acts as the merchant of record: Polar is the seller on your receipt, processes your payment, and handles sales tax or VAT. Your payment details go directly to Polar and its payment partners; we never see your full card number. Polar shares the order details listed in section 2 with us so we can deliver your purchase and help you. Buying a guide does not subscribe you to our emails unless you sign up separately.
10. Changes to this policy
If we change this policy, we will update the date at the top of this page. If the changes are significant, we will let subscribers know by email.
11. Contact
Questions about privacy? Email [email protected].